![]() In Q3 of 2021, that number rose to 29.1%. During Q2 of 2021, these types of attacks were just 8.7% of all phishing attacks. Criminals use this threat to coerce victims into giving them money.īoth Norton and McAfee’s help forums are filled with posts about people receiving fake emails that purport to be from Norton LifeLock about the N360 subscription or from McAfee Renewal Support about a disabled auto renewal feature.Īttacks against Software as a Service (SaaS) and webmail subscribers have been increasing. There is also a fear factor involved with an antivirus program, without one installed, a person could have their PC infected with malware. Antivirus is usually the main service used because just about everyone has that on their PC. These fake subscription scams are prevalent. Ask for your credit card number, which they never had in the first place, and will promptly use it to get as much money as they can.Asking to remotely connect to your computer so they can “fix” the subscription renewal feature.If you call the number on the email in a rush, because you’re angry about being charged for a subscription you didn’t want, what usually happens with these scams is that someone will answer and then will try a few tactics, like: Once a hacker gains access to your PC, they can steal any sensitive information on your system, look in your browser settings for stored passwords, and plant malware (ransomware, spyware, adware, etc.). They want to get on your computer and scam you out of money. This kind of email if you aren’t expecting it is probably fake. ![]() They want you to click the link or call to contact “McAfee” or another company they’re pretending to be so they can roll out the next phase of their scam. ![]() Emotions tend to get us to react without stopping to think first, and this is what phishing scammers are going for. Your first inclination is to get upset because it looks like you’ve been charged for something unexpectedly and without your knowledge. Especially if you don’t use that service or if you’ve turned off the auto-renew feature. You can also read some of our top tips about avoiding scam texts and emails in our post here.It can be confusing when you receive an email from McAfee, Norton, or another subscription service saying your subscription just renewed. The same applies if you receive an email, phone call or text claiming a virus has been found on your device. If you are not a customer of Norton antivirus, then any email claiming you have been billed for a renewal or purchase should be ignored as this will likely be a scam. You can also forward SMS or email scams to us at Avoiding Norton phone, text and email scams All types of cybercrime and fraud can be reported to the Federal Trade Commission (FTC) by using their complaint assistant here or by calling 1-87 (9am-8pm ET) Scam texts can be forwarded to your phone carrier on 7726 ![]() If you're in the USA, you can ALSO report scams. All types of cybercrime and fraud can be reported to the police via ActionFraud by calling 03 (or 101 in Scotland) or by using ActionFraud's online reporting tool here. Scam emails can be forwarded to The National Cyber Security Centre (NCSC) at Scam texts can be forwarded to your phone carrier on 7726 If you're in the UK, you can ALSO report scams. You can forward the email to Norton at More information can be found on their website here. Report a Norton antivirus phone, text or email scam How to report a Currys PC World scam email? Most scam emails will claim the recipient has been billed for a purchase or renewal of Norton antivirus. Scams concerning Norton could claim that the recipient has been billed for purchasing Norton antivirus, or they could claim that Norton antivirus found a virus on the victim’s computer. About Norton scam texts, emails and phone calls
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